Filavit LLC (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share when using our website, https://filavitshop.com.
This Privacy Policy explains what information we collect, how we use it, how we protect it, and what choices you may have regarding your personal information.
1. Information We Collect
When you visit our website, place an order, or contact us, we may collect the following information:
- Name
- Billing and shipping addresses
- Email address
- Phone number
- Order details and transaction records
- Payment-related information processed through our payment providers
- Website usage information and technical data
2. How We Use Your Information
We use collected information for legitimate business purposes, including:
- Processing and fulfilling customer orders.
- Arranging shipping and delivery.
- Providing customer service and responding to inquiries.
- Processing returns, refunds, and exchanges.
- Maintaining transaction and business records.
- Improving website functionality and shopping experiences.
- Detecting and preventing fraudulent transactions.
- Complying with applicable legal obligations.
3. Payment Information
Payments made through our website are processed by third-party payment service providers.
We do not store complete credit card numbers or CVV security codes on our website servers.
Payment processing is handled through payment providers that maintain appropriate security measures and applicable PCI DSS requirements.
4. Cookies and Similar Technologies
Our website may use cookies and similar technologies to improve website performance, remember shopping preferences, maintain shopping cart functionality, and understand website usage.
You may manage or disable cookies through your browser settings. Certain website features may not function properly if cookies are disabled.
5. Information Sharing
We do not sell customers’ personal information.
We may share necessary information with trusted service providers when required to operate our business, including:
- Payment processing providers.
- Shipping and delivery companies.
- Website hosting and technical service providers.
- Fraud prevention and security service providers.
- Legal or regulatory authorities when required by law.
These parties may only use information as necessary to provide their services or fulfill legal obligations.
6. Data Retention
We retain customer and transaction information for as long as reasonably necessary to fulfill the purposes described in this policy and comply with applicable legal, accounting, and business requirements.
Order and transaction records may be retained for up to seven (7) years after an order is completed, unless a longer retention period is required by law.
7. Data Security
We use reasonable administrative, technical, and organizational safeguards to protect personal information against unauthorized access, disclosure, alteration, or destruction.
However, no internet transmission or electronic storage method can be guaranteed to be completely secure.
8. Your Privacy Rights
Depending on your location and applicable laws, you may have the right to:
- Request access to personal information we hold about you.
- Request corrections to inaccurate information.
- Request deletion of certain personal information.
- Request information about how your data is collected and used.
- Opt out of certain data-sharing or targeted advertising practices where applicable.
To submit a privacy-related request, please contact:
9. California Privacy Rights
California residents may have additional rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA).
These rights may include the right to know, access, correct, and request deletion of personal information, as well as the right to opt out of the sale or sharing of personal information where applicable.
Filavit LLC does not sell personal information.
To submit a privacy request or a Do Not Sell or Share My Personal Information request, contact:
10. Children’s Privacy
Our website is not intended to knowingly collect personal information from children under the age of 13 without appropriate parental consent.
If we become aware that such information has been collected without proper authorization, we will take reasonable steps to delete it.
11. Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites.
We encourage customers to review the privacy policies of those websites before providing personal information.
12. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, website operations, or applicable legal requirements.
Any updates will be published on this page with a revised effective date.